• Ziraat Bank’s total assets increased by 64.4% compared to 2022, reaching TL 3,800 billion.
• Ziraat Bank submitted its disclosure to the Carbon Disclosure Project (CDP) and completed its first CDP reporting. In January 2024, the Bank’s CDP score was announced and rated in Category B.
• A Sustainability Committee was established under the chairmanship of a Board Member.
• Ziraat Bank updated its sustainability policy, taking into account national and international developments.
• The Bank obtained a sustainability-themed syndicated loan with a 367-day maturity totaling USD 1.3 billion, comprising USD 418 million and EUR 784 million.
• Ziraat Bank completed the establishment of the Diversified Payments Rights (DPR) Securitization Program, issuing USD 1 billion under the program with a 5-year maturity and a 2-year grace period.
• The Bank launched the 2023 Credit Guarantee Fund (CGF) Support Packages and Investment Support Packages within the scope of Investment Incentive Certificates (YTB) to support SME and non-SME customers requiring collateral support for investment or working capital financing.
• Within the framework of the cooperation protocol signed with the Turkish Exporters Assembly (TİM), the Zero-Maturity Export Credit Package was made available to exporters.
• An operating license was obtained from the CBRT for Ziraat Finansal Teknolojiler Elektronik Para ve Ödeme Hizmetleri A.Ş. (ZiraatPay), whose establishment preparations have been completed, enabling the company to commence operations in the near future.
• Establishment approval was granted by the BRSA for Ziraat Dinamik Banka A.Ş (Ziraat Dinamik), the first digital bank in Türkiye established under the ownership of a financial group.
• As of year-end, Ziraat Super Branch reached 750 thousand customers.
• The Ziraat Super Platform was launched, offering special advantages to Ziraat Super Branch customers in non-banking products and services.
• The Live Response Customer Representative service was introduced.
• A Cybersecurity Center was established within the Ziraat Finance Group.
• Following the power of attorney inquiry integration with the Notaries Union of Türkiye (TNB), integrations were completed for Signature Circular Inquiry and Certificate of Inheritance Inquiry services.
• With system enhancements, the Secure Account for Title Deed Transactions application became available through Ziraat Bank’s Internet Banking and Mobile Banking channels.
• Under Credit Risk Monitoring activities, the Credit Monitoring Module was implemented, eliminating monthly communication traffic of approximately one million or more email notifications.
• Ziraat Bank expanded the implementation of the Finart Global Project, developed for the use of its international units.
• Mobile Banking applications were introduced in Kosovo, Iraq, and Bulgaria.
• The Babek Branch, the 8th branch of the Ziraat Finance Group in Azerbaijan, was opened.