Value For Our Country: Sustainable Economic Growth
Overseas Branch Banking
Ziraat Bank regards its international branch banking not merely as a means of geographic expansion, but as a strategic tool to meet the cross-border financial needs of its customers. Within this scope, the Bank aims to enhance its effectiveness in markets where it operates and which possesses growth potential, through branches, representative offices, and subsidiary banks, while fostering strong international synergies in line with the Ziraat Financial Group approach. These overseas operations contribute to the development of commercial and economic relations between Türkiye and other countries, while simultaneously enabling the Bank, within the framework of its universal banking philosophy, to expand its product offerings and broaden its customer base.
Global Financial Contact Point for Customers
Ziraat Bank has structured its Overseas Branch Banking activities in line with its international banking strategy to:
- Strengthen commercial and economic interaction between Türkiye and the countries in which it operates, play an effective role in financing foreign trade, and increase its market share in this area.
- Creating complementary, integrated, and sustainable synergy between the strong parent bank structure, domestic affiliates, and extensive overseas organization within the framework of the ZFG vision,
- Offering customers time and cost advantages on a global scale through rapid decision-making, effective communication, and streamlined business processes, while increasing product and service diversity,
- To create a comprehensive global financial contact point for customers by including their foreign commercial counterparts in the customer ecosystem of foreign branches and subsidiary banks, thereby adding value to ZFG through this structure,
- Ensuring that overseas operations are managed with a healthy, balanced, and profitable balance sheet structure, supporting the development of overseas branches and affiliate banks in line with the Bank's main strategy through effective balance sheet management, and increasing the contribution to the Group's balance sheet by directing resources to strategic priorities.
The Group continues to pursue these objectives.
Ziraat Bank continues its international banking operations in 20 countries with 128 service points, including its Algeria Branch, which commenced operations in 2025.
Operating within its overseas branch and representative office network, Ziraat Bank conducts international banking activities through 24 overseas branches and 2 representative offices; with this structure, it offers its customers a wide range of products and services, primarily trade finance, cash management, and payment services. According to data from The Banks Association of Türkiye (BAT), the Bank has strengthened its position in the sector in terms of the number of overseas branches.
The Bank continues to extend non-cash credits, including letters of guarantee and letters of credit, through its overseas branches in 2025, with the total balance standing at USD 3.2 billion.
“Ziraat is Always with You Wherever You Are in the World”
Ziraat Bank continues to evaluate existing and potential business opportunities across all regions where it operates from a holistic perspective, in line with its globally adopted vision of “Ziraat is always with you wherever you are in the world”. With its extensive overseas organization, the Bank occupies a unique position in the Turkish banking sector, reinforcing its effectiveness in international banking not only through its geographical reach but also through its operational competence, product diversity, and capacity to generate sustainable business volume. In line with its goal of becoming a strong and preferred financial actor in the countries where it operates, as well as in Türkiye, developments recorded in overseas branch banking in 2025 are summarized below.
The London Branch provides commercial and corporate banking, foreign trade and project finance, and treasury services to institutional clients based outside Türkiye, primarily in the United Kingdom and Europe. Its location, which provides direct access to international financial markets, contributes to the Bank's global funding and liquidity management capacity through transactions with financial institutions and money markets.
In Greece, it is positioned with a service structure focused on corporate banking and foreign trade financing, with the aim of supporting commercial relations between Türkiye and Greece. Through its three branches located in Athens, Komotini, and Xanthi, it provides financial intermediation services, particularly for trade flows between the two countries, and contributes to the development of regional trade.
In Bulgaria, Ziraat Bank operates a total of six branches under the umbrella of Ziraat Bank Bulgaria Country Directorate, including branches in Sofia, Plovdiv, Kırcaali, Varna, Burgas (which began operations in 2023), and Shumen (which opened in 2024). In 2025, the bank continued to provide corporate banking, trade finance, and related banking products to corporate and individual customers through its branches and digital channels.
In Kosovo, Ziraat Bank Kosova JSC, which acquired subsidiary bank status in June 2025, serves corporate and individual customer segments through five branches located in Pristina, Prizren, Peja, Ferizaj, and Gjilan under the Kosovo Country Management. The bank continued to offer its customers basic banking products, financial services, and solution sets in 2025 by using branches and digital channels in an integrated manner.
The Turkish Republic of Northen Cyprus Country Directorate provides banking services to corporate and individual customer segments through nine branches operating nationwide. Structured in line with the product and service standards applied in Türkiye, these activities contributed to meeting the financial needs of the TRNC economy and supporting economic development in 2025.
In Iraq, banking activities are carried out through branches operating in Baghdad and Erbil to support commercial and economic relations between Türkiye and Iraq. Within this scope, the branches provide solutions to the financial needs of companies operating in the country, particularly through letters of guarantee and foreign trade transfers. The function of serving as an effective financial contact point for Turkish and Iraqi corporate customers, as well as international companies, institutions, and organizations, has been maintained in 2025.
The Jeddah branch in Saudi Arabia primarily supports Turkish companies' foreign trade processes through letters of guarantee and letter of credit transactions. In addition, it contributes to the financing of commercial relations between the two countries by providing banking services to Turkish and Saudi corporate customers operating in the country. In 2025, the branch's focus will be on increasing the effective use of existing products and developing the scope of services in line with customer needs.
Located in Bahrain as the second service point in the Gulf Region, Ziraat Bank Branch plays a strategic role in supporting access to international financial markets and effectively conducting regional financial transactions. Thanks to its location in a financial center, the branch contributes to the development of the Bank's foreign funding and relationships with financial institutions.
The United Arab Emirates' Dubai Representative Office focuses on developing commercial relations between Turkish companies and business circles in the UAE and Gulf countries. While supporting Turkish companies' investment and trade activities in the region, it facilitates access for Gulf-based investors to Türkiye and other markets. The Bank's products and services are promoted through contacts established with customers operating in the Türkiye-Gulf trade corridor and through sectoral events organized; the visibility of Ziraat Finance Group in the region is strengthened by creating business volume for the financing of foreign trade.
The Cairo Representative Office in Egypt operates with the aim of contributing to the development of commercial and economic relations between Türkiye and Egypt. In addition to foreign trade between the two countries, the office establishes contact with customers who are active in Egypt's commercial transactions with third countries. The goal is to connect Turkish companies with the Bank and increase the use of products for financing foreign trade.
In this context, the Representative Office serves to strengthen the Bank's position in the region and support bilateral trade relations.
In Algeria, a new branch was opened in January 2025 in line with the trade volume and cooperation potential between Türkiye and North African countries. With the opening of the Algeria Branch, Ziraat Bank's number of overseas branches reached 128. This step has contributed to the Bank playing a more active role in financing trade in the region and supporting Türkiye-North Africa economic relations.
The Algeria Branch, which received its establishment approval in 2024, commenced operations in January 2025.
The Nahçıvan and Neftçiler Branches and the Guba Service Point in Azerbaijan have begun serving customers.
Sustainable and Responsible Banking
Ziraat Bank has continued to provide financial contributions to areas aligned with the economic priorities of the countries in which it operates through its overseas branches, within a framework that prioritizes sustainable development and responsible banking principles.
- In the United Kingdom, Greece, and Bulgaria, financial solutions supporting entrepreneurs' direct investments are offered, contributing to the strengthening of local economic activities and commercial relations with Türkiye.
- In Kosovo, by playing a role in financing basic infrastructure investments, particularly in transportation infrastructure and renewable energy, contributions are made to projects supporting the long-term development of the country's economy.
- In the Turkish Republic of Northen Cyprus, financing practices that support economic growth are prioritized through activities carried out in the fields of education and tourism, which are among the driving sectors of the country's economy.
- In Iraq, financial solutions are offered in areas related to energy supply and foreign trade processes, contributing to the support of both regional economic relations and Türkiye's strategic supply chains.
- In Saudi Arabia, cash and non-cash credit mechanisms are used to finance foreign trade between the two countries, with the aim of supporting commercial transactions related to the petrochemical sector in particular.
Digital Channels
In 2025, Ziraat Bank continued its efforts to increase the effectiveness of digital channels in its overseas branches and subsidiaries, making digital banking one of the key components of its international service model. In line with this, development and improvement efforts in POS, ATM, internet, and mobile banking infrastructures have been largely completed, strengthening customers' ability to access banking products and services quickly, securely, and seamlessly.
2026 and Beyond
Preparations for establishing a joint venture bank in Romania are ongoing. In this context, an official application has been submitted to the National Bank of Romania, and contacts and assessments with the competent authority are continuing to advance the licensing process.
Regarding the opening of a branch in Albania, a license to establish the branch was obtained from the Bank of Albania in the third quarter of 2025. The branch, planned to be located in Tirana, is expected to be operational in the first quarter of 2026.
Feasibility and preparatory studies are ongoing for the new branch planned to be opened in Kostanay, Kazakhstan.
A feasibility study was conducted in 2025 regarding the planned branch opening in the Karakum region of the Turkish Republic of Northen Cyprus, and action will be planned for the next steps in line with the decisions to be taken based on the assessments presented to senior management.
Feasibility and market assessment studies for potential countries continue within the scope of the current growth strategy.